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TKCONNECT NDC Transition: Real-World Challenges and Strategic Learnings
Turkish Airlines has rolled out TKCONNECT, its NDC-based distribution platform, as part of IATA’s modernization initiative. Launched in October 2024, TKCONNECT provides agencies with direct access to richer airline content while introducing a $24 surcharge on legacy EDIFACT GDS bookings. Through NDC, Turkish Airlines delivers exclusive fares, dynamic offers, bundled ancillaries, and personalized pricing. To…
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The Real-Life Experience with Farelogix: Challenges in Transitioning to NDC Technology
Travel agencies, deeply committed to providing exceptional service to clients, have to navigate industry shifts constantly and adapt to new tools and processes. Their primary role is to serve customers by finding the best available travel itineraries tailored to their preferences, assisting with refunds, reissues, no-shows, and handling unique cases like unaccompanied minor bookings, medical…
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Elevating Customer Experience with Upsell and Branded Fares in B2B Travel Portals
The travel industry is evolving at a rapid pace, and staying ahead means offering more than just a seat on a flight. In today’s competitive landscape, airlines and travel agents need to find innovative ways to create value for customers while also boosting their revenue. That’s where the concepts of upselling and branded fares come…
